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Group with general tickets

According to the terms of the Plan for the transition towards a new normality, the following extraordinary measures will rule during this process.

  • During the visit a one-and-a-half meter social distance will be kept.
  • The maximum number of people per group will be 10 persons, including guide or interpreter.
  • Non-valve face mask will be required during the access and visit to the Museum.
  • Body temperature will be measured to all visitors at the Museum entrance. Those that have or exceed 37,5ºC will not be allowed inside.
  • Cloakrooms will not be available. Therefor no packages bigger than 25 cm by 25 cm, motorbike helmets, food or drink will be allowed.

Advanced reservations and purchases for all types of tickets for visits in groups are required.

Online and phone ticket purchases are subject to a 0.50 € per ticket processing fee. The ticket price to every member of the group with standard ticket is 15 €.

Visitors who integrate the group will not be able to benefit, individually of free rate nor reduction, even if they fulfill someone of the established requirements as individual visitor.

The ticket is valid for the whole day. Once the guided visit has ended, those members of the group that want to remain as individual visitors may do so.

Log in to purchase or access your reservation with your User ID and password.
If not registered yet, click on REGISTER.

If you forgot your User ID/password, contact the Visitor Attention Centre on +34 902 10 70 77.